For the second time roomorama does not refund the fee of the canceled room without writing to them several times: The first time they were sitting on 3500 $ for several weeks, finally, after three mails they returned the fee. This time, they have still not refund the...Read more
Booked a unit in Boston,MA on Beacon Street. Very disappointed with the overall cleanliness of the unit. The bathroom had mold, the bathroom toilet constantly overflowed (should have been suspicious when I saw a plunger next to the toilet), the bathroom fan was filthy...Read more
The whole system seems flawed. It was a very frustrating experience. I have a trip to the Atlanta area and I found a home I liked. I followed all of the procedures listed on the website. I reserve a home where the dates are available. I enter my credit card and I...Read more
Scammer! I booked the room for 4 people and 2 days before the stay I called the host who owns or take care the property said that was for 1 person not for 4 people then he disappeared. Later they canceled my booking and the roomorama charged me for the cancellation fee...Read more
Apartment Booking Review
To place a reservation one has to give c/c information before a confirmation that one's request is accepted. Very strange that I tried 3 different apartments listed and all my requests were denied with no explanations why.
1. There's no way to contact your host directly. They never reply. 2. Calendar is obsolete. Tried 5 times using the calendar, just to get 'dates are not available' after inquiry/booking and then waiting for hours. There was no reply on my question 'so, what dates are...Read more
For the first time I signed up for Roomorama to list my property for short term rentals. I filled out all of the information to post a new listing with them and it has been 6 days and no response to my e-mails to resolve the issue of why it is still hidden and not on...Read more
Apartment Booking Review
Don't ever use this website. I booked an apartment for my stay I new york and received a confirmation. On arriving I received an email saying the apartment was not available. Luckily the owner found me another one otherwise I would have been stranded in new york with a toddler. Don't EVER book with them.
I did two unsuccessful attempts to book an apartment through them in Paris. After they took my cr.card details the booking was on hold for 24h and then expired without letting me know why. The same happened in my second attempt. After I filed a support ticket no one...Read more
I didn't like
- No customer service at all
I am a female experienced business owner/executive based in Asia looking to book upmarket property in London for my family of 3 during August September 2015. This is my first and last experience with what must be the worst accommodation booking online company on...Read more
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