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The whole system seems flawed. It was a very frustrating experience. I have a trip to the Atlanta area and I found a home I liked. I followed all of the procedures listed on the website. I reserve a home where the dates are available. I enter my credit card and I...
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#663917
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Scammer! I booked the room for 4 people and 2 days before the stay I called the host who owns or take care the property said that was for 1 person not for 4 people then he disappeared. Later they canceled my booking and the roomorama charged me for the cancellation fee...
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1.0
#662762
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1. There's no way to contact your host directly. They never reply. 2. Calendar is obsolete. Tried 5 times using the calendar, just to get 'dates are not available' after inquiry/booking and then waiting for hours. There was no reply on my question 'so, what dates are...
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#648611
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For the first time I signed up for Roomorama to list my property for short term rentals. I filled out all of the information to post a new listing with them and it has been 6 days and no response to my e-mails to resolve the issue of why it is still hidden and not on...
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#644912
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I did two unsuccessful attempts to book an apartment through them in Paris. After they took my cr.card details the booking was on hold for 24h and then expired without letting me know why. The same happened in my second attempt. After I filed a support ticket no one...
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1.0
I didn't like
  • No customer service at all
#642282
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I am a female experienced business owner/executive based in Asia looking to book upmarket property in London for my family of 3 during August September 2015. This is my first and last experience with what must be the worst accommodation booking online company on...
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Anonymous
Anonymous

I am a host registered on Roomorama and I think I can shed some light and perhaps give some warning for other hosts and guests by sharing my experience with Roomorama.I listed...

1.0
Xiamen, Fujian
#639747
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I have made 3 bookings for next year with Roomorama. I have used them before and they were ok. Now it seems they have changed their charging policy. The bookings I made were on a UK web site and everything was transacted in sterling. I was also invoiced in sterling....
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#605558
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Roomorama are the biggest stealers ever , im the owner of few properties in morocco on that website and they don't pay me after the customers are leave , ( two times ) 5 bookings , a lot of probléms ,,,,, no good no good you can't get customer service fromm...
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Roomorama_Global_CSR
Roomorama_Global_CSR

Dear vacances.tamraghte,I'm sorry to hear that you're having trouble with payments. We certainly do not hold out payments unless there are pending issues and we always try to...

1.0
#545304
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No customer service with 8 days of request with Roomorama. I had a good guest but can't get paid. and not a single response from anyone at Roomorama even after a new request each day!!! Just an auto response 2 times... then a black hole. This is a sad failure by this...
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1.5
#537418
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Firstly the apartment was advertised at £175 pn. When booking on calendar it went to £220 pn. When money was taken from my account (almost immediately) the price was £245 pn not including booking fees, Roomorama security deposit. Nowhere was this shown on the website....
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1.0
#528291
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